About Us
Tranquil Care
Established in 2013, Tranquil Care is an industry leading Health Care service provider. We provide medical support services and staffing solutions to hospitals, retirement homes, care facilities and private homes within North America. Our experienced and diverse team is dedicated to offering a superior care experience to all.
Our Mission
Through a commitment to service excellence and innovation, Tranquil Care will provide high quality care and service to all people, and loved ones, in need of support.Our Vision
To ensure that Tranquil Care Services is the customer’s first choice, through the delivery of a superior care support experience.
Our Values
- Encourages innovation
- Empowers Caregivers
- Promotes a culture of care
- Fosters service excellence and continuous improvement
- Fosters communication and collaboration
- Encourages personal responsibility
- Celebrates success.
Policies
Occupational Health & Safety
At Tranquil Care Occupational Health and Safety Policy outlines our commitment to prevent illness and injury through the provision and maintenance of a healthy and safe working environment.
Client Rights & Responsibilities
At Tranquil Care we clearly outline our Care Recipients’ rights, so you know what to expect from our Support Worker. We also ask our Care Recipients to abide by a series of responsibilities.
Privacy
Our Privacy Policy outlines our commitment to respect the confidentiality of personal information.
Complaints and Grievances
Our Complaints and Grievances Policy ensures that feedback from Care Recipients, family members and case managers is listened to and acted upon. In accordance with local ministry of health standards, all Care Recipients and their representatives have the right to have complaints investigated objectively, without fear of retribution.