Tranquil Care
We are a leading North American Heath Care service provider with well experienced multi- ethnic and multi lingual professionals to cater to every care requirement. Our services vary from supplying qualified nurses and health care support Workers to care homes, hospitals, private homes and secure units; to provide palliative care, specialist care, personal and domestic care.
Mission
Through a commitment to service excellence and innovation, Tranquil Care Services will provide high quality care and support to the frail aged and people with a disability..
Vision
To ensure that Tranquil Care Services is the customer’s first choice, through the delivery of a superior care support experience.
Values
- Encourages innovation
- Empowers Independent Contractors
- Promotes a culture of care
- Fosters service excellence and continuous improvement
- Fosters communication and collaboration
- Encourages personal responsibility
- Celebrates success.
Policies
Occupational Health & Safety
At Tranquil Care Occupational Health and Safety Policy outlines our commitment to prevent illness and injury through the provision and maintenance of a healthy and safe working environment.
Client Rights & Responsibilities
At Tranquil Care we clearly outline our Care Recipients' rights, so you know what to expect from our Support Worker. We also ask our Care Recipients to abide by a series of responsibilities.
Privacy
Our Privacy Policy outlines our commitment to respect the confidentiality of personal information.
Complaints and Grievances
Our Complaints and Grievances Policy ensures that feedback from Care Recipients, family members and case managers is listened to and acted upon. In accordance with Ontario ministry of health Standards, all Care Recipients and their representatives have the right to have complaints investigated objectively, without fear of retribution